Returns & Exchanges

At Ninepine, we want you to be completely satisfied with your purchase. If your new gear isn't the perfect fit, you can return or exchange any unworn items with original tags within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all hangtags are attached and the products are in their original, unwashed condition.

• 3.
  Attach Shipping Label

  Download and print the prepaid shipping label provided by our portal and securely tape it to the outside of your return package.

• 4.
  Drop Off and Track

  Drop your package at the nearest authorized courier location and keep your receipt; we will process your refund or exchange once the inspection is complete.